At MCS we can handle all your Computer, Servicing and Internet problems with our trained and experienced professionals, to simplify your IT environment so you can focus on growing your business. By concentrating on your own core business and leaving the technology concerns to us, you can enhance productivity with less downtime and rest easy knowing that your information is secure and protected by a company that specialises in this area.
MCS provides a range of services to our clients, starting from on-demand service requests with varying levels of response time, through to our fixed fee Managed Services model. All servicing is carried out by highly trained service and help desk personnel that are constantly being trained to stay up to date with the rapidly changing technologies.
Our Managed Services are characterised by at least the following components:
• Real-time monitoring, management and reporting on the IT infrastructure
• Proven, documented and repairable processes and procedures
• Proactive maintenance designed to reduce the incidence of problems
• Responsive IT Help Desk that assists end users with the use of IT and takes ownership of problem resolution
• Fixed Monthly Fee
With experienced professionals on your side, you get IT consulting that can simplify your IT so you can focus on growing your business. With MCS as your single point of contact for all things IT, you can:
• Enhance productivity - with less downtime due to broken technology
• Concentrate on your core business - technology concerns are our responsibility
• Get more for your money - with cost-effective technology that pays for itself
• Protect everything you've worked for - we make sure your data and network are secure
• Experience peace of mind - stop worrying about your technology for good
Whatever your needs are with IT, MCS are there to help and assist you, Contact Us